Privacy Policy

This policy explains how Visual Effect Painting & Decorating Perth ("Visual Effect", "we", "us") collects, uses and protects the personal information you give us. We handle your information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

What we collect

We only collect information you choose to give us, usually when you request a quote, call, email or otherwise contact us. That can include your name, phone number, email address, the address of the property to be painted, and details about the work you want done. We do not require you to create an account to browse this website.

How we use it

We use your information to respond to your enquiry, prepare and discuss a quote, schedule and carry out painting work, invoice you, and keep in touch about your job. We may also use your contact details to follow up on a quote or to ask for feedback once a job is finished. We do not send marketing you have not asked for.

Who we share it with

We do not sell, rent or trade your personal information. We only share it where it is needed to deliver your job or run the business, for example with a paint supplier for a colour order, or with our accountant or insurer. Where the law requires it, we may disclose information to a government body or as part of an insurance claim.

This website

This is a static website. It does not collect payments or run user accounts. We may use basic, privacy-respecting analytics to understand how the site is used (for example which pages are visited), and the site embeds a Google Map and may embed third-party review or social widgets, which can set their own cookies. You can set your browser to refuse cookies, though some embedded features may then not work.

How we protect it

We take reasonable steps to keep your information secure and to protect it from misuse, loss or unauthorised access. We keep it only as long as we need it for the purpose it was given, or as required by law.

Your rights

You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Contact us and we will help.

Contact us

For anything to do with your privacy, contact Jack at jack@visualeffect.com.au or on 0404 739 991. We are based at 30C Lindfield Street, Westminster WA 6061.

Changes

We may update this policy from time to time. The current version always lives on this page with the date it was last updated.